Miscommunication Employment and Carl free essay sample

Carl was supposed to start the applicant’s orientation on June 15. By July 15, the new hires should be in working status. Carl was contacted by Monica on May 15 to ensure he had manuals, training schedule, orientation, policy booklet, drug test, and a series of things handled before the deadline. The day after Memorial Day, Carl went to the office, to make sure all of the paperwork for the new applicants was ready for orientation. When Carl was going through the files, he found things were not what it seemed. A couple of applicants did not complete their applications, nor did they have their transcripts on file. Another problem was applicants were not sent to the mandatory drug testing clinic. Finally the training room where Carl was going to hold is orientation got booked for the same month he was going to hold training for new hires. There are a lot of problems that ABC Inc should be blamed, but Carl is responsible for making sure that all trainees are ready for work. We will write a custom essay sample on Miscommunication: Employment and Carl or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Many of problems should have been avoided. 15 trainees are not ready to go on the next phase of their hiring because of poor planning. This company has some poor communication problems; therefore the hiring process is very sloppy and seems that problems only get fixed when they occur. If even the company itself has poor policies, it does not mean Carl should follow poor standards. Carl should have had a checklist ready in case the any problems would have occurred, he could have fixed the issue. The company’s handbook is its staple. The manual represent rules and values that workers must follow. The orientation manuals were missing pages out of the booklet. Assuming that everything in that manual is important, ABC Inc. cannot afford any pages to be missing. We should look back to see who got hired prior to the discovery of the missing pages, to see who did not receive the information. Another problem is a shortage of orientation manuals. HR is usually overall in charge of this. There is an inventory problem and personnel in charge of keeping inventory. Carl also discovered that applicants did not complete their application. I think both Carl and ABC Inc. should be at fault for this. â€Å"If its never our fault, we cannot take Responsibility for it. If we cannot take Responsibility for it, well always be its victim. † (Bach, R) If we never owe up to our own fault then we can never take reasonability for our actions. One of the biggest problems that occurred was the drug screening process. This could be the biggest problems of the report. This is a mandatory step, which requires all trainees to complete this process before they begins work. If this step is delayed or missed, it puts a stop to all other steps. According to  Yahoo business â€Å"If you have been on a job search recently, you may have noticed that many employers now require that you take a pre-employment drug test. You have to pass the drug test in order to acquire the job that you are seeking. Many people think that this is an unnecessary step for an employer to take. However, the employer doesnt see it the same way. † What are transcripts? According to (Merriam-Webster) â€Å"Definition of  TRANSCRIPT To a written, printed, or typed copy;  especially:  a usually typed copy of dictated or recorded material. † Personal paperwork can be very sensitive material when dealing with your company. Missing transcripts show a lack of securities issues that can lead to problems on both sides. Usually when this happens, the person in charge of that department should have been suspended or fired. These examples show how your company handles its paperwork. The biggest problem is a lack communication. Today we live in a communication based-society. There are a few thing that could have been done different to avoid problems that this company is having. ABC Inc. needs to have all of their information they give and receive from employees stored on an online database. For example: if Carl discovers that the employee manuals have missing pages, he could have downloaded them it from the site. Carl needed to know who completed the application. Online application for trainees to fill out is very useful. He could go online from any computer to check. Any applicant who did not complete the application, could have contacted them on the spot to ensure all applications are filled out correctly. If the company did not feel comfortable with online database, they could go with an assistant that which will handle the processing paperwork. You cannot go wrong if you hire somebody to do a specific job, rather than stack everything on Carl’s plate. A pre-employment drug screening is a big problem because it is importance to have drug free employee. There are two ways to approach this problem. First you can do in-house drug testing. This is fastest and easiest way to get results and know if applicants took the drug screening right on the spot Another way you can get your drug pre-screening for employees is outsourcing at a local clinic. This method is a little more pricy but the testing process handled by professionals. Both methods cannot work if you do not communicate with both parties. Carl discovered that a coworker is occupying the training room the same time he needed to train the new applicants during the orientation. There are a few solutions for this problem. One way is to use local hotel conference rooms. You can reserve a room with only a three day notice in advance. Another method similar to the solution is the website www. regus. com. Regus is a company that has over 4,500 meeting rooms across 600 cities in 100 countries so you can meet your customers in a convenient location. According to Regus. com. This is the best bet when you need a meeting place set up in a small amount of time. It is very important that there is an area where Carl can train new employees. Making sure that they get the right information before they go out to the work force. Carl not have a training room was very important and needed to be addressed. After doing some research I have choose the website www. regus. com. They have the most ready available areas in the world There was one main reason I have chosen to go with Regus over just a local hotel conference room. Once you get the conference room from the hotel, you still have to worry about the materials in the room like Wi-Fi, whiteboard, etc†¦ Regus provides all of amenities with their conference rooms. † This is the perfect solution to any last-minute setup needed. Every problem that Carl had was due to a lack of communication. Once he realized what was wrong, he was stuck trying to fix the problems. I suggest getting an assistant to keep Carl informed once something went wrong. This is also a HR problem, so Carl should have called HR to handle some of these problems. ABC Inc. needs work organization, communications, and more personnel in the HR department. ABC’s is unorganized with their hiring process. Certain steps should be taken to clean that department up and eliminate a lot of confusion on both ends. Maybe have somebody to come in and revamp the whole system would be a good suggestion. The next time there is a lack of communication between Carl and Abc Inc. Carl will have backup a plan. The good thing is that Carl can learn for this experience and move on. This might be a wake call for Carl. ABC Inc might not be the company Carl would like to work for after this. But for Carl, this is a lesson learned and hopefully he will his this in the future to make better descisions. Appendix Appendix A Here are some facts and steps to set up in-house drug testing according to www. usscreeningsource. com â€Å"Developing your own in house drug testing program can save approximately 50% off your current lab fees! 1. Prepare a written substance abuse policy Train your supervisors Educate your employees Consider providing an Employee Assistance Program 2. Implement a drug-testing program 3. Educate your employees â€Å" Appendix A Here is a couple of things www. regus. com company offers. â€Å"You can arrange our meeting rooms for all kinds of business occasions – pick a layout that fits your meeting: * Boardroom –   ideal for formal meetings * Cabaret – great for collaborative working * Theatre – for professional presentations * Classroom – a comfortable education environment   * U-shape – enables and encourages open discussion Or choose from standard meeting rooms, relaxed but confidential interview rooms or video communication suites. All meeting rooms are served by a dedicated support team and include: * FREE  Internet * FREE  Flipchart, whiteboard and markers * FREE  Water * FREE  Pads Plus telephone with speakerphone function, catering services available and use of an LCD projector and screen if required. † References 1. Richard Bach. (n. d. ). BrainyQuote. com. Retrieved April 1, 2013, from BrainyQuote. com Web site: http://www. brainyquote. com/quotes/quotes/r/richardbac389113. html Read more at http://www. brainyquote. com/citation/quotes/quotes/r/richardbac389113. html#9JV

What Are Some Part Time Jobs You Can Do From Home

What Are Some Part Time Jobs You Can Do From Home you see the ads all the time online: work from home! many thousands of dollars! never leave your couch! if, like some of us, your dream job involves working while you watch old sitcoms in the background and wear your ugliest, comfiest slippers, pitches like those can be awfully tempting. the trick is deciding ahead of time what might be a genuine opportunity for a flexible career, and what’s likely to be a giant scam sandwich. 1. why seek part time jobs you can do from home?2.  what are your options?3.  how about the freelance life?4.  beware of scamswhy seek part time jobs you can do from home?there are tons of reasons why you might want a job that allows you to be at home, or has a flexible schedule.you’re a parent or a caregiver, and being away from home 40-50 hours a week just isn’t feasible.you’ve just moved someplace new, and need to pay bills while you look for a more traditional full-time job.you need better work-life balance than you’ ve gotten from traditional jobs.you work well under your own initiative, and want the independence of your own work space.you’re on a specific career path that doesn’t necessarily jibe with your current location, because most of the jobs in your industry are elsewhere.your experience is in a field that can be conducted via phone or email from anywhere (sales, marketing, etc.).you want a second job that can be done in your off hours. whether you’re looking to find part-time work that you can do flexibly, or a career stepping stone, you’re part of a growing group that wants to create opportunities outside of the usual. companies, too, are starting to realize that having a flexible workforce can be cheaper and more convenient, and lets them find employees who bring skills to the table, but might not be available for a brick-and-mortar location.what are your options?some industries lend themselves to flexible work arrangements better than others. for example, if you’re a nurse, you kind of need to be there in person to treat patients. but if you’re a medical billing manager, you might not need to be there in person. according to forbes, some of the top industries that are offering remote work opportunities include:healthcaresalesmarketingphilanthropy/fundraisinginformation technologyeducation (tutoring, online learning)the internet (and the resulting boom in telecommunications) has really broadened everyone’s horizons about what’s possible outside of the traditional office/cubicle†¦these days, it’s almost as easy to â€Å"attend† a meeting in beijing as it is to attend a meeting in your boss’s office. programs like skype, google hangouts, and webex make it easy to collaborate with colleagues all over the country and world- so why not extend that to people looking to work from home?although the standard model (the in-person, 40-hour work week) is still the career template for most ind ustries, companies are starting to see the advantages of having a flexible, location-agnostic staff. some of the top companies that offer remote work opportunities include biggies like apple, u.s. government agencies, salesforce.com, insurance companies, online universities, and it companies.traditionally, many of these work-from-home jobs have been phone-based, where companies have you perform customer service or make cold calls from your own location. the majority of the jobs still fall into this category, but now they’re increasingly including behind-the-scenes work online, or jobs where you can chat with clients or coworkers via video.how about the freelance life?if you’re looking for a side hustle or part-time work to tide you over for a period of time, you might want to look at becoming a freelancer, or contract worker. freelancing can be great if you have a  very specific sets of skills, and are disciplined enough to set your own work agenda and timelines. it also allows you to take things on a project basis, rather than a set commitment to a job with specific parameters. according to entrepreneur, careers that work well with freelancing include:accountant/bookkeeperappraiserchefcomputer programmercorporate event plannerdata entry/processoreditor/copyeditor/proofreaderengineerestheticianfinancial plannerfundraiserfurniture restorer/repairergrant writergraphic designerinterior designerlandscape architectmassage therapistmedical administration/billingpackage designparty plannerphotographerpolitical consultantprivate investigatorprofessional organizersalespersonseamstresstelemarketertranslator/interpretertutorupholstererweb designerwriterthese are all jobs that require special skill sets, but not necessarily a full-time commitment. if you do go the freelance route, it’s a more challenging road than many part-time opportunities, because you need to go out and rustle up clients, examples of your work, and a process for payment and payi ng taxes. but if you have an entrepreneurial spirit, and want to create your own part-time job opportunities, it could e the way to go.beware of scamsrule of thumb: if it sounds too good to be true (stop me if you’ve heard this one), it probably is. if you learned about this great new opportunity in the comments section of your favorite website, approach it with a healthy dose of skepticism. especially if the â€Å"ad† doesn’t tell you what the job is, and is riddled with spelling and grammar issues.***my roommate’s cousin makes $8000 a week for six 6 hours of work at home!!! she used to be broke, and now she’s hanging out with oprah. click here for your ticket to $$$$!!***scam. walk away. always do your own research. legitimate job listings will tell you:the company you’d be working foran outline of what the job islegit contact informationthe safest way to approach this is to search for jobs yourself, rather than take bait left in crumbs ar ound the internet. whenever you do come across a listing that sounds promising, google the heck out of it to see what others are saying about it.jobs that should set off your alarm bells:mystery/secret shopper jobs, which pay you to visit stores and give feedback. i know at least one person who does occasional mystery shopping jobs, but the shady job offers outnumber genuine positions by a crazy amount. you should do a lot of online research first to make sure that it’s a legitimate company.job offers that arrive mysteriously in your email inbox, from an address you don’t recognize. (as opposed to outreach emails that might come to you through linkedin or other social media.)any job that requires you to invest money up front.any job that doesn’t offer direct contact information.scam jobs are a huge cottage industry for people with nefarious motives, and plenty of smart and savvy people can be taken in by a listing that sounds great at a time when you really need or want a convenient part-time job with little time investment and big rewards. this is especially true for sites like craigslist, where there are legitimate jobs sprinkled in with the scam listings. vigilance and information are your best allies here. via real ways to earn money onlinethe temptation is real, but again- job listings that sound suspiciously perfect but don’t offer a lot of follow-up information are not likely to be that shining unicorn of a career. let your instincts be your guide, but always, always verify with as much information as you can find. it’s great to have an internet-wide net for your potential new job, but it’s important to take advantage of said internet to make sure that you’re not falling prey to some evil plan. doing this due diligence can also help you make sure that you’re not doing something illegal, because if you’re signed on to a job that runs afoul of the law, you may find that your new â€Å"company † is nowhere to be found.if anything makes you feel uncomfortable at any point in the process of looking for or starting a new part-time/work-from-home job, trust that instinct, and don’t feel like you need to continue down that path.part-time jobs that let you work from home can be a godsend if you have a lifestyle that falls outside of the traditional 9-to-5 mold. it can be a way to maintain while you’re looking for the next phase of your career, or it can be a way to mold your career around other obligations in your life. as long as you approach the process with the same initiative and critical thinking as you’d apply for the traditional job search, then you’re likely to find some really great opportunities. good luck!

SLP 5 MGT- 412 LABOR LAW; EMPLOYEE SAFETY Essay Example | Topics and Well Written Essays - 500 words

SLP 5 MGT- 412 LABOR LAW; EMPLOYEE SAFETY - Essay Example The procedure allows an employee to be able to state his/her case to the management. After the investigations, the management takes other factors about the employee into consideration. For instance, has the employee been involved in similar cases before, or has the employee been productive towards the goals of the organization? In Frank’s case, the superintended and the supervisor did not use the seven steps to handle the matter at hand. I can thus conclude that it was the wrong action taken. Frank was an average worker, and he had not been faced with a case like this before. Additionally, he was not aware of the consequences if such a mistake happened. The supervisor did not investigate or put Frank’s past performances into consideration. He also ignored the seven tests which should serve as a guideline in such a case. Additionally, there is a need for extra information in a scenario such as Frank’s. For example, the mental and emotional state of Frank should be established. Investigations and more information should be retrieved to explain the unusual trend in Frank’s performance. The next step is to persuade the management to reinstate Frank pending further investigations. The reinstatement may be able to avoid court battles with labor unions. The seven tests procedure only work where there is a union. If I was working in a union-free environment, then I will be less concerned with the seven tests. My employers know the fact that I am not in any labor union. In case a mistake happens, I will be at the mercy of the employer since they will not consider any consequences to face if a labor union is in the picture. When labor unions are present disciplined termination of employment occurs in companies. Many companies fear court battles with the unions, and hence they follow the required procedures while firing its staff members. Employees are also treated well if the company knows they

Research evidence suggests that the great majority of western Essay

Research evidence suggests that the great majority of western multi-national companies decide against sending female expatriates to non-western countries. Evalu - Essay Example marily local nationals, and therefore must closely adhere to local norms on hiring--or not hiring--female managers, transnational corporations are not similarly limited; because the corporate culture of transnational firms is not coincident with the local culture of any particular country, transnationals have greater flexibility in defining selection and promotion criteria that best fit the firms needs rather than those that most closely mimic the historic patterns of a particular country’ (Adler, 1993, 4). The above differentiation between domestic companies and transnationals regarding the criteria set for the hiring of managerial staff has a significant value for the case of expatriates. Because transnationals, as explained above, are free to decide on their staff (in terms of not being ‘engaged’ by the local cultural demands) their decision on hiring expatriates cannot be examined as of its reasoning. Moreover, in order to understand the position and the role of expatriates we should refer to the following categories of foreign assignments as they have been presented by Bruning et al. (2005). More specifically, in accordance with the above researchers the ‘various types of foreign assignments include: a) Relocating an employee and family to a target country (expatriates); b) Developing management staff from the local country (inpatriates), or c) Utilizing employees in frequent short-terre assignments (flexpatriates) to transfer area-specific knowledge’ (Bruning et al., 2005, 21). According to a definition given by Gentry et al. (2001, 369) ‘business expatriates are sojourners sent to a foreign country by multinationals with the intent to control the company operations and to provide technical and administrative services’. The above descriptions of the role of expatriates are useful in order to understand their responsibilities but also their rights when deciding to be ‘engaged’ on this specific type of employment. At a first level, it has

Facilities Management Essay Example | Topics and Well Written Essays - 2500 words

Facilities Management - Essay Example Sometimes they even go to the coffee shop counter in wet bathing suits. Hospitality refers to the relationship process between a guest and a host. Further, it refers to the act or practice of being hospitable, that is, the reception and entertainment of guests, visitors, or strangers, with liberality and goodwill. To dispense our generous warm welcome and comfort ability we need adequate infrastructural support that helps to maintain sanitation, hygienist and safety of the precinct. Hospitality frequently refers to the hospitality industry jobs for hotels, restaurants, casinos, catering, resorts, clubs and any other service position that deals with tourists. As an Executive Housekeeper, I would like to forward my professional views in the development of the interiors and exteriors of the proposed extensions of the new floors in the resort. As our resort is located in the moderate climate, the weather being sub tropical with warm summer and mild winters it is highly recommended to have wide ventilation in order to receive adequate sunshine in the arcades. Moreover, since most of our customers have keen interests in the aquatic sports in the ocean in the precinct, I recommend cane furniture on the first floor to shelter the guests during winter for recreation. The resort estate has two large swimming pools and the guests practice many water-sports at the nearby oceanfront. As a result, people staying at the resort often go to the front desk and concierge areas dripping water from their wet bath suits. Sometimes they even go to the coffee shop counter in wet bathing suits. In order to meet the adverse effect of the movements of the guest it is highly advisable to have carpet floorings to prevent the floor from moist as well as to prevent the guests to fall victim of accidents to slip on the mosaic floor. FLOORING SPECIFICATION Flooring is the general term for a permanent covering of a floor, or for the work of installing such a floor covering. Often used to mean parquetry wood flooring, it can also refer to various other materials like carpet or linoleum. structural and aesthetic considerations should be entirely subject to functionality to meet with both popularity and skepticism, it had the effect of introducing the concept of functional perception and enjoyment of a building, not only practical but also aesthetic, psychological and cultural. Part of the architectural profession as well as some non-architects, responded to Modernism and Postmodernism by going to what they considered the root of the problem in the hotel industry. Accordingly, architecture has never been a personal philosophical or aesthetic pursuit by individualists; rather it had to consider everyday needs of

Case Study of Decision Making Planning, and General Organization

Case Study of Decision Making Planning, and General Organization Ryanair is one of the leading airline companies of Europe. This airline company is known for its low cost and high quality service. It operates more than 1,400 flights per day from 44 bases and 1100+ low fare routes across 27 countries, connecting 160 destinations (Ryanair-a, n.d.). This paper endeavours to analyse Ryanair, with special emphasis on situation analysis, decision making, planning and controlling process, leadership and organisational structure. This paper will conclude with some plausible recommendations on future growth and progress. Situational Analysis SWOT is a very helpful management tool for analysing the situation of a company. Ryanair was established in 1985, and despite its shortcomings it established a strong position in the market. Strengths Ryanair has developed a strong brand name in airline industry as a low cost service provider. Ryanair has been in the airline company since the last 25 years and has gained sufficient experience in it. Ryanair has developed its internet facilities and has made it an important selling point. This helps the company to eliminate the costs of agents. Ryanairs fleet includes aircrafts with high sitting capacity and low maintenance cost. Ryanairs services performance is of high standard with punctual fleet timing. Weakness To save cost, Ryanair charges its passengers for services like refreshments, wheelchair etc. It creates very impression among passengers about the company. It is not a preferred airline with the high class passengers. Opportunities The European Union market is expanding with time and most of the passengers prefer low fare for their air travel. Regions like North America and Asia have greater scope for low cost provider like Ryanair. Threats The existing airline companies are following strategies that lower the cost and hence competition within the industry is increasing with time. The oil market is a major supplier to airline business. In recent years, price of oil has increased significantly. The customers are becoming very price and service sensitive. Porters 5 Forces The bargaining power of suppliers is very high as the number of aircraft manufacturer and oil suppliers are very less in the market. Availability of proper airports is also very important for this industry. However, airports bargaining power is quite low as they depend on aircraft companies. The bargaining power of customers is very high as they have many airline service providers to choose from. The barrier entry of airline industry is quite high as it requires heavy investments and technical expertise. Airline is the fastest mode of transportation for overseas and long distance travel. No other substitute can match the service of airline industry. Competition among existing rival is the most import factor in this industry. The rivals are competing with each other for increasing their market share. In European Union, Lufthansa, Ryanair, Easy jet etc are leading airline companies. 3. Decision Making 3.1. Decision Making Process in Ryanair Ryanair provides low cost and high quality airline services to its customers. It places customer satisfaction above all other priorities. The decision making process is primarily centred on concerns regarding ways to provide higher customer services. Fleet planning, airline fare, fleet scheduling etc are some of the chief aspects of Ryanairs effective decision making process. 3.2. Decision Making Approach Decision making approach can be defined as strategic approached of an organisation. Ryanairs management team aims to follow rational decision making approach. The rational decision making approach is an ongoing and dynamic process. This approach helps to identify the underlying problems and to find relevant solutions (Kroon, 1995 p.187). For example, in 2004, when the company was passing through a financial crisis, rational decision making approach not only helped it to overcome it but also paved the path of growth. 3.3. Types of Problems and Decisions Making In Ryanair In 2004, Ryanair was one of the worst performers in FTSE Eurotop 300 index. During that period, competition in airline industry was very high in the European nations as many new companies entered the market. Despite the stiff competition, the company enjoyed a healthy growth rate till 2003. But the managements inability to understand and rectify the inherent weakness of its decision making process stunted its growth. 3.4. Decision-Making Conditions in Ryanair While framing the strategic move for any decision making process; Ryanairs first priority will be to analyse the elements of external competition. The European airline industry is crowded with many leading companies like Lufthansa, Virgin, Aer Lingus, and British Airway etc. Consumers needs are also very important for Ryanairs decision-making. Prior to 2003, the companys concern for customer service was very low, except the low fare advantages. 3.5. Decision-Making Styles The decision making style of Ryanairs management team seems to be affected by different factors. However, the decision making methods are quite flexible. After analysing its rapid growth during 2002-2003, it can be claimed that it focuses on short term objective rather than long term goals. Creativity is another major feature of its decision making style. 3.6. Decision- Making Biases and Errors Ryanairs temporary fall during 2004 brought into fore many drawbacks of its decision making process. Robbins has identified some unexplained prejudices and errors of decision making like biases relating to overconfidence, anchoring, confirmation, availability, escalation of commitment etc (Robbins, 2009, p.126). Ryanairs decision was affected by two major biases i.e. anchoring biases and status quo biasness. Its decision making was based on the past success that failed to take in to account unfavourable macro-economic conditions resulting from 9/11 attack on WTC. 4. Planning 4.1Vision and Mission Statement Vision and mission statements help an organisation to prepare a roadmap for its operational activities. Ryanairs official website does not have the vision and mission statement of the company. However, the public statements of Michael OLeary and other higher executive member of Ryanair indicate that it aims to achieve growth and success by being the lowest cost provider in airline industry (Box and Kent, 2007). 4.2. Purposes of Planning In general, the purpose of planning is to bring effectiveness and efficiency in the operational activities of a business. The implied mission and vision of Ryanairs clearly states its purposes of planning. To counter the increasing competition, the company has decided to follow low cost strategy. Hence, its planning is designed after taking into consideration this objective. 4.3 Planning And Performances in Ryanair According to Riezebos, planning is a very crucial element of operational activity that affects the performance level (Riezebos, 2001, p.12). Planning is one of the major tools of motivating participants to achieve the common organisational goal. Due to rational decision making approach, the company is able to plan its operational and strategic activities properly. Ryanair is able to achieve its target with the help of an efficient planning process. 4.4 Types of Goals in Ryanair The primary goal of Ryanair is to become the lowest cost airline service provider in Europe. The idea of offering low fare proved successful for the company. However, initially it failed to understand the necessity of good service for customer. Currently, the company is committed to provide lower fare, high quality service and punctual air schedule (Ryanair-b, n.d.). 4.5 Types of Plans in Ryanair Ryanairs decision making process follows rational approach and it also follows rational model for its planning process. Basically, planning can be divided as short term goal and long term goal. The companys management team was concerned only with the short term goal. The company often changes its plan as per the requirements of the market. In 2002, the companys plan was to provide low cost fare and after 2004, its planning process also took note of service quality. 4.6 Contingency Factors in Planning Ryanair faces three major contingency factors. Firstly, the organisational level affects the operational planning of middle and low level managers. Secondly, the uncertainty of macro-environmental or other external factors affects the planning process. Therefore, Ryanair aims to develop a flexible planning system. Thirdly, the long and short term objectives of Ryanair affect its planning process. The company always tries to concentrate on its current objective. 4.7 Objectives The primary objective of Ryanair is to attain cost leadership in European airline market. However, to achieve this objective, the company needs to concentrate on other long term goal. These include increasing its operational activities to enter new markets like North America, developing customer centred business model and increasing the use of internet as a major selling point (OCuilleanain et al, 2004). 4.8 Management by Objectives (MBO) Management by objective (MBO) approach of management leads to increase in the performance of organisation. MBO is a result-oriented, non-specialized managerial process for the effective utilization of organisational resources by integrating individuals with the organisation and the organisation with the environment (Goyal, 2005, p.304). During 2004, in order to overcome its crisis situation, the company introduced MBO approach to improve its performance. 4.9 Strategic Management Process Ryanairs strategic management process is based on its objective of achieving cost leadership in European airline industry. The company has improved its positioning by implementing proper strategic management process. The key elements of its strategic management include low fares, high frequency of point-to-point flight within short routes, proper route choice, reduction in operating cost, increase the internet use for selling, maintenance of safely and high quality service etc (OCuilleanain et al, 2004) 5. Organising 5.1 Organisation Structure and Design: Proper organisational structure and design helps to develop efficient management performance. There are four elements of organisation structure and these are departmentalisation, span of control, centralization and formalization. Appendix 1 depicts the organisation structure of Ryanair. Michael OLeary is the CEO of the company and there are seven Directors and a Chairman. For each department like customer services, finance, HR etc, there are individual head management personnel having a team. 5.2 Chain of Command The Chain of command in Ryanair is based on its organisational structure. The appendix 1 portrays that the CEO is the chief person of command of the organisation. However, the decision making process in Ryanair includes all the senior managers of each department. To maintain high level of transparency and to develop two-way communication system in cross functional departments, the chain of command is very essential. 5.3 Span of Control The span of control in Ryanair is effective and helps to maintain a sound organisational growth. The span of control of the CEO Michael OLeary is the highest and most effective. As per appendix 1, the entire department is required to report on the ongoing activities to the CEO. The CEO along with the Directors and Chairman is responsible for making the final decisions of the organisation. However, for better planning and implementation, the employees should be involved in the decision making process. 5.4 Centralization and Decentralization The decision of centralization or decentralization depends on the nature and expansion of business. Ryanair is a multinational company having different units in European countries and North America. For the airline industry, decentralization is more preferred over centralization. However, Ryanair follows a centralized organisational model. Decentralization of organisation will help it to compete with the major competitors of different markets. 5.5 Mechanistic and Organic organization The mechanistic organisations are those having a well defined hierarchy. Ryanair has a centralized organisational structure and it is an example of mechanistic organisation. Appendix 2 shows the major difference between the mechanistic and organic organisation. The company has been very strict in maintaining its relationship with the employees. However, such organisational structure of Ryanair creates biases and errors in decision making process. 5.6 Contingency Factors There are many factors that affect the organisational structure of a company. The industry trend, the growth structure, the social and demographic characteristics of employee customers and vision and mission of the company etc are the major contingency factors that help in designing the organisational structure. The leadership quality of the higher management also affects the organisational structure. The organisational structure of Ryanair is also affected by external competition and its leadership style. 5.7 Job Characteristics Model One of the primary objectives of Ryanair is to provide high customer services and in this respect the employees are the most important resource. In order to enrich the quality of job, the company motivates its employees to achieve the common organisational goal i.e. growth. The company aim to offer competitive salaries with excellent benefits that are simple and easy to understand (Ryanair-c, n.d.). 6. Leadership The leadership style is an important influencing factor organisational growth and success. The major leadership skills of Ryanairs management focus on the low cost fare for airline. The fleet of Ryanair includes single-class aircraft that increases the seating capacity. However, the leadership skills of Ryanair have led to its success of 2002-2003 and failure of 2004. The leadership in Ryanair strives to focus on position, seniority and authority. Control 7.1 Control Process The control process is the key element for Ryanair as it wants to achieve the lowest cost leadership. In order to facilitate effective and efficient control system, employees must be properly organized. Ryanair has developed proper system for regulating the control process by managing its employees. 7.2 Types of Control Ryanair strategic moves and policies control various aspect of the organisation. Firstly, cost controlling activity is the major criteria for low cost fare airline and it includes labour cost, marketing cost, airport charges. It also reduces the service cost by controlling many activities. For example, in 2003, it did not offer meals of refreshments to passengers who faced delays (O Higgins, 2004,). 7.3 Managerial Approaches to Implement Controls Ryanairs management team approach for implementation of control, strives to bring down the financial expenses. However, proper organisation culture and operational activities are also very important to improve its service qualities. Fleet control and market control are necessary for achieving the competitive strategy. The market control managerial approach of Ryanair involves the comparison of profit and expenses with that of its competitors. 7.4 Management Information System For establishing better management system, Ryanair has brought technological advancement in its organisations non-operational activities. For example, it has developed its website for using it as a major selling point. The increasing use of internet has made the managerial activity more efficient. At present, the company is aiming to achieve 100% internet ticket booking. Contingency Factors in Control Like the decision making process, controlling activity of an organisation is affected by uncertainty of macro-economic factors and the cultural and social characteristics of employees. In the airline industry, the major contingency factor is the competition and conflicts related to organisational objectives. Ryanairs management aims to avoid these contingencies factors related to employees by rewarding them for their efforts. 7.6 Corporate Governance Ryanair is listed on London and Irish Stock Exchanges in Europe. The company is responsible for following proper business ethics and compliance as per the corporate governance. The entire management teams including the Directors and CEO are committed to maintain the standard corporate governance. Its business policy clearly defines the role of Directors and other members in meeting its corporate responsibility. Balanced Scorecard Balanced score card is the most popular management tool used by organisations. Ryanairs strategic management system can be explained with balanced score card. To bring efficiency in its operational activities, Ryanair concentrates of four major areas i.e. finance, customer, business process and learning and growth. 8.1 Benchmarking To achieve the objective of becoming the lowest cost provider in the European airline industry, Ryanair has set its benchmark for cost controlling activities. At present, it is the lowest cost provider in the industry and hence, it has developed its own benchmark. For example, in 2003, the company reduced its cost for wheelchairs services by bringing a third party wheelchair suppliers who charged passengers for supplying wheelchairs. 8.2 Value Chain The value chain of the company strives to provide the lowest fare possible. Appendix 4 portrays the value chain which includes other important aspects of the airline industry. To develop a cost effective operational process, the company has combined its balanced score card, benchmarking and value chain. RECOMMENDATIONS To ensure success, Ryanair must bring some changes in its management and business model. Some of the useful recommendations are given below. It must focus on its services to meet the passengers minimum expectation. The company should include the employees in the decision making process. As many other rivals are also following low cost strategy, Ryanair can bring certain innovations in its service process. Internal communication should be encouraged for better transparency and motivation. It should develop its public image by increasing corporate social activities. For maintaining low cost fare, it should emphasise on the financial aspects. 10. Reference Box, T. M. and Kent, B. 2007. Ryanair (2005): Successful Low Cost Leadership. [Online]. Available at: http://findarticles.com/p/articles/mi_qa5452/is_200705/ai_n21289700/pg_2/. [Accessed on November 03, 2010]. Goyal, R. C. 2005. Hospital Administration and Human Resource Management. 4th Edition. PHI Learning Pvt. Ltd. Hellriegel, D. and Slocum, J. W. 2007. Organizational behaviour. 11th Edition. Cengage Learning. Kroon, J. 1995. General Management. 2nd Edition. Pearson South Africa. OCuilleanain, E. S. et al, 2004. Ryanair Plc. [Pdf]. Available at: http://dev.ulb.ac.be/cours/alle/PDF/BuspPresRyanair04.pdf. [Accessed on November 03, 2010]. O Higgins, E, 2004, Case Study Ryanair. Riezebos, 2001. Design of a period batch control planning system for cellular manufacturing. University of Groningen. Robbins, S. P. 2009. Organisational behaviour: global and Southern African perspectives. 2nd Edition. Pearson South Africa. Ryanair-a. No Date. About Us: History of Ryanair. [Online]. Available at: http://www.ryanair.com/en/about. [Accessed on November 03, 2010]. Ryanair-b. No date. About Us: Passenger Charter. [Online]. Available at: http://www.ryanair.com/en/about/passenger-charter. [Accessed on November 03, 2010]. Ryanair-c. No date. Careers. [Online]. Available at: http://www.ryanair.com/en/careers/working-for-ryanair. [Accessed on November 03, 2010]. The Official Board. September 15, 2010. Ryanair. [Online]. Available at: http://www.theofficialboard.com/org-chart/ryanair-holdings. [Accessed on November 03, 2010]. The Performance Institute. 2009. Balanced Scorecard. [Online]. Available at: http://www.performanceweb.org/events/training/program-performance/sub7/. [Accessed on November 03, 2010]. Jack Baskin School of Engineering. No date. Airline Industry Analysis. [Ppt]. Available at: http://www.soe.ucsc.edu/classes/ism158/Winter03/istcch04.ppt. [Accessed on November 03, 2010].

Does God Exist? :: essays research papers

In this essay I discuss why there is proof that there is a supernatural being known as God, who has created everything we know and experience. The mere claim, there could be a "Proof for the Existence of God," seems to invite ridicule. But not always are those right who laugh first and think later. Remember how all-knowing doctors/scientists laughed at every new discovery. They laughed when they heard for the first time about diseases that were supposedly caused by animals so tiny that you could not see them. They continued to laugh at virtually every discovery that challenged their previous believes in an attempt to preserve the status of "have-studied-for-years-and-must-therefore-know-everything-already." They always laughed first but, when things became clear, they must have felt very, very... On the other hand, many well-known scientists now admit that certain discoveries tend to indicate that God rather does exist than not. The problem, I suggest, lies in certain preconceptions. If we picture God as a person, then the question comes up: where is God? However, if we picture God as something that could be everywhere, surrounding us like air or awareness, then, understanding if and what God is - all of a sudden - becomes a possibility. I am sure you can agree: if there is a God, then God has to exist and has to be aware of His Existence (can you even picture an unconscious God). Also, He must exist on his own, which means: God must be self-energetic. That is the safest thing we can say without too much speculation. And, in fact, that is precisely what God is: God is self-energetic Awareness. But I don't want to presuppose that God's existence is a fact before the proof is established. Simply by looking at what constitutes our world, we can say that all matter consists of energy, proving the existence of energy. How, then, do we know this energy exists? The simple answer is, we are aware of it. We then only have to find out how this awareness came about. Did it come from dead matter or lifeless energy as the materialists have us believe? Or, did Awareness exist first or did Awareness co-exist with energy, out of which the Awareness then formed matter? Is awareness a by-product of electro-chemical activities in the brain? Is Awareness the out-put or the Generator? We are more certain considering our thoughts.